Support

How can we help?

MockApp works on iPhone and iPad with iOS or iPadOS 18 and later.

Email support

Contact

infor@boscolo.io

When you write, include your device model, iOS version, and the steps needed to reproduce the issue. Please do not send personal media unless it is necessary.

Open Mail

Quick guide

Answers to common questions.

How do I import content?

Open or create a project, choose Media, and import from Photos or Files. You can also use Paste to import an image from the clipboard.

Why can’t I save to Photos?

Open Settings → Privacy & Security → Photos and allow MockApp to add content. The app requests add-only permission.

Why isn’t my JPEG transparent?

JPEG does not support transparency. Choose PNG to preserve a transparent background.

How do I export a video?

In the Animate panel, choose Float, Zoom, Orbit, or Parallax. Then open Export, select Video, and create an H.264 MP4.

Where are my projects stored?

In MockApp’s private storage on your device. No account is required, and version 1.0 does not use cloud sync.

How do I delete my data?

Delete a project from the gallery to remove its associated local media. Uninstalling MockApp removes all of the app’s local data.